Terms & Conditions

TERMS OF USE

This agreement is between you the [“User” or “you”] and PURODORÉ (Collectively, “PURODORÉ”, “we”, “our” and “us”.)

If you do not agree with all the provisions of this agreement, you cannot use the Services.

The use of www.Purodoré.com is subject to the following terms and conditions. PURODORÉ reserves the right to update the Terms and Conditions at any time without notice to the user.

1. ABOUT PURODORÉ

PURODORÉ is an auxiliary business name of Jollas Cosmetics Oy. Jollas Cosmetics Oy is a limited liability company carrying on its business operations in Finland. PURODORÉ runs an E-commerce store that sells Natural Beauty and Skincare cosmetics products. To effectively provide these services to you, PURODORÉ has created www.Purodoré.com (“The site or Website”).

2. APPLICABILITY

These general terms and conditions (the "Conditions") apply to:

(a) The use of any information, pictures, documents and/or other services offered by PURODORÉ via (our “Website”). 

(b) The Order, Shipping & Delivery, Return & Refunds of any products ordered from the site.

3. INTELLECTUAL PROPERTY

All brand names, logo, product names and titles used on the Website are trademarks or trade names of PURODORÉ or third-party trademark or trade name holders. You are not allowed to use or reproduce any such trademarks, logo, or trade names as this may constitute an infringement of the holder’s rights.

4. DATA PRIVACY

PURODORÉ collects and processes your personal data according to the privacy policy. Please familiarize yourself with PURODORÉ’s Privacy policy.

5. ACCOUNT

You can access the site either as a guest or by registering an account with us. When completing your order, you can create an account with us (“Account”). Your Account is for your individual, personal use only, and you may not authorize others to use your Account for any purpose. In creating your Account, you certify that all information you provide is complete and accurate. You agree to update your information when required or requested, and you further agree not to use another person’s account without permission.

6. PAYMENT, PRICING & SHIPPING

(a) Payment and pricing

Payments for the purchase of any product can be done with several different methods. You may choose from the available payment options specified in the checkout. Available payment options may vary by country.

 (b) Pricing and availability

All prices shown via the Services are in Euro and include value added tax (“VAT”) in EU countries.  Any applicable import duties for sales outside EU, if any, are additional and should be paid separately by client. We reserve the right to change our Subscription and other Product offerings, and to adjust prices as we may determine in our sole discretion, at any time and without prior notice.

(c) Shipping and deliveries

Please allow 1 to 3 business days to process your order. Processing your order may take up to 5 business days during peak seasons. You agree to pay any shipping and handling charges shown at the time you make a purchase. We reserve the right to increase, decrease, add, or eliminate shipping and handling charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase. We reserve the right to use any shipping couriers as needed. Actual delivery dates may vary. You will be issued with the necessary information to track your products.

We cannot guarantee the delivery times since third-party courier companies take care of the shipping. To guarantee as fast and accurate delivery as possible, we use only reputable courier companies. We will not be liable to you in a situation where delivery of your products to you takes longer than necessary.

If the delivered products have obvious material or production defects, including damage caused by transport, please notify us of such defects immediately by email sending also pictures of the damaged goods/boxes.

7. RETURN AND REFUNDS

(a) Return policy

You have the option to return a product back to us within 14 days of delivery should you feel to do so. Returns must be made within 14 days after delivery of your shipment. No refunds or exchanges will be offered after the expiration of this 14 day period.  No refunds or exchanges will be offered after the expiration of this 14 day period.  

To be eligible for a return, your item must be unopened, unused and in the same condition that you received it. It must also be in the original packaging and the product box seal must remain unopened.

We cannot process a return for products purchased through a retail partner. Refunds are available only for purchases made through www.purodore.com.

(b) Refunds

Once your return is received and inspected, we will send you an email to notify you. We will also notify you of the approval or rejection of your refund. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

8. INDEMNIFICATION

You agree to indemnify, defend and hold harmless Purodoré and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any damages or costs, claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents incorporated by reference, or your violation of any law or the rights of a third-party.

9. PRODUCT DISCLAIMER

If you have any allergies, please read the product label and ingredients list carefully. We recommend that people with sensitive skin perform a patch test first to ensure there is no reaction. If sensitivity occurs, discontinue use immediately.

Products and advice by PURODORÉ sales team make no claim to cure or prevent any disease or medical problem and is not intended to substitute other therapy or medical advice. Therefore, you exclude us from any liability because of the use of our products.

10. GOVERNING LAW AND JURISDICTION

This general terms and conditions in relation to the use of www.Purodore.com is hereby governed by and constructed and enforced in accordance with the laws of Finland. The competent courts in Finland, shall have the exclusive jurisdiction to resolve any dispute between you and PURODORÉ.